Privacy Policy

Last updated: November 3, 2026

KhokharDetailWrks (“we,” “us,” or “our”) is a private, appointment-only automotive detailing studio in Plainfield, New Jersey. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, contact us, request a quote, schedule a consultation, or use our services.

Information We Collect

Depending on how you interact with us, we may collect:

  • Contact information: Your name, email address, telephone number, and preferred contact method.

  • Vehicle and service information: Your vehicle’s make, model, year, condition, photos you provide, requested services, and service history with us.

  • Appointment information: Consultation requests, appointment preferences, and related communications.

  • Transaction information: Services purchased, payment status, and billing or receipt details. Where third-party payment providers are used, they process payment information under their own privacy policies.

  • Website usage information: Your IP address, browser and device information, pages visited, and interactions with our website, collected through our website platform, cookies, or similar technologies.

Please do not send payment card details or other sensitive personal information through general inquiry forms, email, or social media messages.

How We Use Information

We use information to:

  • Respond to questions and prepare service recommendations or quotes.

  • Schedule consultations and appointments.

  • Provide detailing services and maintain customer records.

  • Process transactions and send confirmations, reminders, and receipts.

  • Communicate about your vehicle and requested services.

  • Understand website activity and improve our website and customer experience.

  • Send promotional communications where you have opted in or where otherwise permitted by law.

  • Maintain security, resolve disputes, and meet applicable legal obligations.

How We Share Information

We may share information with service providers that support our business, including website hosting, scheduling, payment processing, communications, and analytics providers. Information shared depends on the service being provided.

Our website is hosted on Squarespace. Squarespace processes visitor information to operate, secure, and support the website. You can review its privacy policy at https://www.squarespace.com/privacy.

We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, or address suspected fraud. If our business is transferred or reorganized, customer information may be transferred as part of that transaction, subject to applicable law.

Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies to support website functions, remember preferences, and understand visitor activity.

You can manage cookies through your browser settings and any cookie controls available on our website. Blocking certain cookies may affect website features.

Vehicle Photos and Videos

We may take photos or videos of your vehicle to document its condition and the work performed.

We will obtain your permission before using identifiable vehicle photos or videos for public marketing. We will not intentionally publish your name, license plate, or other identifying details without your permission.

Marketing Choices

You may unsubscribe from promotional emails using the unsubscribe link, where provided, or by contacting us. If you receive promotional text messages from us, you may reply STOP to opt out.

Choosing not to receive marketing does not prevent us from sending necessary communications about an inquiry, appointment, transaction, or service.

Information Retention

We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business records, resolve disputes, and meet legal, tax, and accounting obligations. Retention periods vary depending on the information and its purpose.

Information Security

We use reasonable safeguards designed to protect personal information. However, no internet transmission or electronic storage system is completely secure.

Your Privacy Choices and Rights

You may contact us to request access to, correction of, or deletion of your personal information. Depending on applicable law, you may also have rights to obtain a copy of your information or opt out of certain processing, including targeted advertising or the sale of personal information.

We may need to verify your identity before fulfilling a request. Certain information may need to be retained for legal obligations, transaction records, or other permitted purposes.

If we decline a request, you may contact us again with the subject line “Privacy Request Appeal” to request a review.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Third-Party Websites

Our website may link to third-party websites, booking platforms, or social media services. Their privacy practices are governed by their own policies.

Changes to This Policy

We may update this Privacy Policy as our business, website, or legal obligations change. We will post the revised policy here and update the date above. Where required by law, we will provide additional notice of material changes.

Contact Us

For privacy questions or requests, contact:

KhokharDetailWrks
Plainfield, New Jersey
Email: Ahmed@khokhardetailwrks.com
Website: https://www.khokhardetailwrks.com